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In 2016, a brand-new credit card signed up with avocado toast as a cultural example for upscale millennials. In bars and breakfast areas throughout the nation, they took out the Sapphire Reserve, which has a metal heft to match its imperious name.
The card at first got attention for the extraordinary sign-up reward: It used 100,000 points, worth $1,000 in money or $1,500 in travel. But it quickly happened viewed as a marketing coup for its provider, JP Morgan Chase, as experts credited the Sapphire Reserve– and its heavy load of travel and dining advantages– for turning a brand-new generation on to charge card. A Harvard Business School teacher even composed a 2018 case study entitled “Chase Sapphire: Creating a Millennial Cult Brand.”
Now, in the age of COVID, the Sapphire Reserve brand name’s prime selling points, such as triple benefits on travel and dining and totally free airport lounge gain access to, are all of a sudden unimportant for numerous cardholders. Meanwhile, the yearly cost of $550 ($ 300 of which can be recovered through travel credit) can look excessive. Could the coronavirus pandemic put an end to Chase’s “cult?”
JP Morgan Chase does not reveal the variety of cards it problems, though …