Aldi has apologised after a care worker in Scotland was turned away from precedence entry on the grocery store when attempting to purchase meals for an aged shopper.

Marion Kilmurray posted a plea on Facebook for care staff to be handled as frontline staff after the incident on Sunday in Wishaw, North Lanarkshire, which shortly went viral and has been shared over 100,000 occasions.

Wearing her uniform as she sat in her automotive, a livid Kilmurray mentioned: “I went in to get bread for an aged girl who can’t come out of the home as a result of she has to self-isolate and I can’t get her bread as a result of my uniform doesn’t depend. I’m disgusted at what’s occurred to me this morning.

“I’m absolutely sick and tired. There are carers out there doing their best, working 24 hours a day to try and help, and what thanks do we get? Slapped in the f***** teeth, sent away from every shop I’ve attempted to get into this morning.”

Kilmurray breaks down in tears as she continues: “Do you assume I need to be out right here working? I’m attempting to lift a household … I’m risking my life and my household’s life so get a grip and any person do one thing about this.

“If we end up sick, who is going to help? We’re frontline workers just as much as the NHS, the police, the fire brigade, we’re just as important. Who’s going to do our job if we don’t?”

In response to the video, an Aldi spokesman mentioned: “[Care workers] are very welcome at all of our stores. We are looking into what happened in this specific case and would like to apologise for any upset caused.”

The grocery store chain beforehand introduced that emergency staff – these within the NHS, police and fireplace service – will obtain precedence entry at any time of the day with applicable ID. This means they’ll enter the store as quickly as social distancing limits enable, with out having to queue.

Aldi shops are additionally now opening half an hour earlier on Sunday mornings for emergency staff solely.

Many individuals responded to the video to indicate their assist, with one remark studying: “You’ll have made a massive impact with this post as it’s gone viral! Hopefully it’s enough for stores to make changes and show you and other carers the respect and admiration you so deserve.”

In an replace on Monday, Kilmurray thanked individuals for his or her messages of assist, saying that she “took her hat off to every key worker out there”. She added: “Please if anything comes of this, if you don’t need to be out, do not go out.”

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